This is to see if the Council's Parking Service is being well run and whether resident permit holders and other motorists are being treated fairly.
The services to be tested are such as buying a parking permit, reclaiming a vehicle from the car pound or challenging or paying a fine.
The people under scrutiny for a few weeks will be fully aware of this and will be on their best behaviour.
The result for people in Southall can only be:
- residents/shoppers temporarily get a better service
- and make this test a redundant exercise as it would not be monitoring the real situation